Life Water

Superior Restoration happy to sponsor the Wheels for Water ride across the country. #LifeWater

WHEELS 4 WATER

The Wheels 4 Water team kicks off their 9-day, coast-to-coast ride today. Thank you for supporting their journey! Here’s a look at their ambitious goals:
9 Days
9,000 Miles
Help 9,000 Children
To date, the team has reached 65% of their total fundraising goal to serve 9,000 children in Ethiopia with safe water, sanitation, and hygiene. You can track their progress, meet the team and support their efforts at wheels4water.org.

If you would like to help their cause, you can donate here https://give.lifewater.org/fundraiser/1203433 or Learn more about Life Water at www.lifewater.org.

How Do You Choose The Right Restoration Company?

4 Tips for Choosing the Right Water Damage Restoration Company

None of us ever consider the possibility of a burst pipe, flooded basement or other water damage reckoning our home or buildings. But when such damage occurs, it can create serious issues. As a homeowner or manager of a commercial building, it is important to consider hiring a professional water damage restoration company to prevent the damage from getting worse.

But with so many restoration companies out there and each one claiming to be the best, it can be hard to choose the one that will provide quality service. Here are a few tips to help you choose the right water damage restoration company for the job.

1.     Check for Certification

Remember to always hire certified professionals for restoring your home or commercial building after water damage. Look for a company that is certified by Institute of Inspection, Cleaning and Restoration Certification (IICRC).

IICRC promotes high standards, ethics, advance communication and technical proficiency amongst restoration services. Hiring an IICRC certified water damage restoration company will ensure that you are dealing with professionals who comply with highest industry standards.

2.     Focus on Price and Recommendations

The decision of choosing a water damage restoration company should not be solely based on recommendation from an insurance company or on the quoted price of restoration.

You should ask your friends and neighbors about recommendations and suggestions to know which firm stands out in the restoration work. Online reviews can also help you in knowing about the restoration company with which customers are satisfied.

You may choose a restoration company on the basis of a low price. But, keep in mind that low prices would normally indicate that the restoration company does not utilize modern tools and techniques to perform restoration work.

3.     The more Services the Better

Ideally, you should choose a restoration company that not only offers water damage restoration services but also provides other services such as mold damage remediation. Mold remediation is an important part of restoration work and any reputable restoration company should provide this service.

If you find a restoration company that is only offering simple restoration and clean up, it is a sign that the company does not have the right skills and expertise in handling the restoration process.

4.     Emergency Services

The key to effective restoration after water damage is a quick response. It is important to look for a water damage restoration company that is operational 24/7 and provides emergency services. Water damage can strike at any moment without warning. If a restoration company is not providing emergency services, it means that they cannot be trusted with the restoration process.

If you are searching for a water damage restoration company that can guarantee you highest quality work, get in touch with Superior Restoration. Superior Restoration not only provides water damage restoration service, but also offers mold damage and construction services to ensure that your home or commercial building is fully restored after water damage.

 

 

 

 

 

 

Frequently Asked Questions From Home Owners About Water Damage

Homeowner Questions and Answers about Water Damage Restoration

When homeowners suffer from water damage, the experience is often distressing. Many homeowners have no idea what to do when water damage hits their home, and they start panicking. This panic often results in more damage as they fail to contact professional water damage service providers who can save their home from getting wrecked.

Being familiar about the causes of water damage and how it can be handled can help you overcome the damage more effectively. Read the questions and answers below to learn about water damage and how you can handle it by contacting professional water damage services.

Q.1) What are the causes of water damage?

Water damage can result from many different causes. Sometimes water damage occurs because of your own negligence. For example, leaving the water taps open, not repairing leaking pipes or not paying attention to plumbing problems. Other times, the cause is uncontrollable. For example, floods, heavy storm and rain, appliance malfunctions or sewerage backup that can result in massive damage.

Q.2) What are the dangers of water damage?

Water damage that results from flood, heavy rain or sewerage backup can be very dangerous as it contains harmful contaminants like bacteria and other microorganisms. If the water is not dried up within 24 hours, mold spores begin to grow which are harmful to your health.

Q.3) What to do if water damage occurs?

In case water damage occurs in your home, you must immediately contact a water damage restoration company. Don’t wait around as the damage can become worse if the water is not dried up quickly. You must also contact the insurance company and file the claim as delaying it can make the process complicated.

Q.4) Why should I not handle water damage on my own?

Restoring you home after water damage is not a simple task and only certified professional can handle the job effectively. You don’t have the advanced equipment and tools that are required for proper cleanup and drying. Moreover, dangerous microbes and bacteria linger in the standing water which can lead to serious health problems if you attempt to restore your home on your own.

Q.5) How will certified professionals deal with water damage?

The professional technicians from a water damage restoration company will first assess the problem and then plan accordingly to perform restoration work. They’ll remove all the damaged materials from your house and then start the cleanup and drying process. They will also disinfect the areas which have suffered water damage to eliminate any mold that may have grown.

After cleanup and drying is complete, they’ll put everything back the way it was and repair any damage to make your house perfect again.

Q.6) Is water damage covered under homeowner insurance?

There are certain limitations to your homeowner insurance with respect to water damage. Homeowner insurance will cover water damage if it is accidental or sudden such as pipe bursts, sewerage backup, etc. Water damage caused by your own negligence is not covered under homeowner insurance.

Water damage from flood is also not covered under homeowner insurance no matter what the source of the water is.

If you have more questions about water damage or need to connect with professionals for water damage restoration, get in touch with Superior Restoration as we specialize in water damage services.

 

 

 

The Categories and Classification of Water Damage

All You Need To Know About Water Damage

Water damage in the home can be a major problem and is considered a disastrous occurrence. Different types of situations can cause it to happen, for example, a pipe burst or a flood in your area. These different scenarios can cause different amounts of water damage.

However, you must be able to determine if one situation is more severe than the other. The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as IICRC, has set up guidelines to classify the liquid involved in damage and the level of destruction caused by water damage.

You must be familiar with these classifications to recognize the water damage in your home and act accordingly to restore the damage.

Categories of Liquid Involved

Category 1

Category 1 refers to liquid from a clean source such as tanks, tap water line etc. It will not cause illness but can quickly degrade into category 2.

Category 2

Category 2 refers to liquid that contains significant contamination and can cause illnesses or discomfort if ingested. Examples include dishwasher overflows, washing machine overflow or toilet overflow with urine.

Category 3

Category 3 liquid is also known as ‘black water’ and is grossly contaminated. Such water sources may carry pesticides, organic matter, regulated materials, heavy metals or toxic substances.

Classification of Water Damage

Class 1

Class 1 water damage is the least amount of water damage that can occur in your home. It only affects a small area and there is only little or no soft material absorption.

Class 2

Class 2 water damage involves a large amount of water with fast evaporation that affects an entire room, carpeting or cushioning. The water damages the wood grained materials in your home but the height of water remains below the 24 inch mark.

Class 3

Class 3 water damage refers to a situation when water has severely damaged the home. The damage could be due to overhead pipe burst. This can impact the safety of the people living in the home. If this scenario occurs, it is best to inform your insurance company since leaving it unattended can make the property unsalvageable.

Class 4

Class 4 water damage is labeled as specialty drying situations. This means that there has been enough liquid and time to saturate materials with very low porosity such as hardwood, brick, plaster, concrete and stone.

You must now understand that when you experience water damage, the longer you wait to begin dealing with the damage, the worse it can get. You should not allow the water to remain in your house as the risk of bio-hazard increases. In 2 to 3 days, category 1 can turn to category 2 and eventually even category 3 as bacteria begins to proliferate.

If you ever suffer from water damage don’t wait around and immediately call water damage restoration services. For the best water damage restoration services contact Superior Restoration as when it comes to the restoration process, nobody does it better than us.

 

 

 

 

5 Tips to Prevent Water Damage

Water damage is the number #1 threat to your home’s foundation. It can be an awful experience especially when you are not sure what steps you must take to address the problem. Leaky appliances, flooding and pipe leaks can happen when you least expect it. These situations can disrupt your home’s environment and water damage is the last thing you want to deal with.

Water damage hits the core of your house and eventually causes serious structural damage. You must prevent water damage from occurring to save the integrity of your home. Here’s how you can prevent water damage following five simple tips.

1.     Roof Check

Do a visual check of your roof at least twice a year to ensure that there aren’t any signs of deterioration. Check for curling, cracked or missing shingles as these can be early signs that your roof needs repairs. If not repaired, in case of rain, the water can come into your house from the damaged roof resulting in massive damage.

2.     Maintain Good Drainage

Poor drainage can weaken the foundation of your home, causing cracks and pathways through which water can enter. Clean your gutters regularly, otherwise, on a rainy day, a clogged gutter may send water spilling into the foundation of your home.

3.     Be Careful with Planting

Some plants and trees have very sturdy roots that go deep into the soil. If you are not careful with where you plant them, they’ll grow right into your drainage pipes, septic tanks and sprinkler system. Plan before you begin to plant trees to keep the water lines safe from the roots.

4.     Don’t Use Unclogging Chemicals

No matter how much you clean the sinks, clogs will eventually happen. Some people prefer using powerful drain cleaning chemicals to quickly get rid of the clogs. But what they do not realize is that these chemicals are eating away the pipes.

If you use chemicals regularly, you’re inviting water damage yourself. A drain snake is a good alternative to clear the clogs. They’ll get rid of any clogs without damaging the pipes.

5.     Test Your Sump Pump

If you own a sump pump, you should test it regularly to make sure that the check valve is functioning right and water is being pumped out of the sump pit and not flowing back in the basement.

To test the pump, fill the sump pump pit with water. This extra water should trigger the check valve and pump should turn on and start pumping water out. If the pump is not working fine, have it fixed to prevent massive water damage.

If you follow these simple tips you can avoid potential water damage in your home. But, sometimes, despite all your efforts, water damage may still occur due to unforeseen circumstances like a flood.

In case that ever happens, contact Superior Restoration as their technicians can provide emergency restoration services to handle water damage in your home.

 

 

 

 

 

 

 

 

What is the process of restoring my home after a water damage?

If you ever have an unfortunate encounter with water damage in your home, do not despair. There are professional water damage restoration services that can help you navigate the devastating event and restore your home to how it was before the damage.

However, it is important to have some idea on what to expect from the restoration process since sometimes it can be as simple as drying the home or as complicated as repairing the entire roof of your home. This article entails 4 important things that you must know about water damage restoration. Read on to become familiar with the restoration process.

1.     Water Cleanup

Water cleanup after the damage involves various steps. First the technicians from water damage restoration service will examine the house to assess the damage, and then they’ll come up with a plan. A plan is absolutely necessary to ensure that all the steps of the restoration process are incorporated.

For example, the technicians will need to ensure that the electrical wirings are not interfered with if there is no damage in them. Everything is done according to the structured plan to ensure sound restoration process.

2.     Drying Out

After the water has been removed from your home, the next step is drying.  You may need to replace some of the appliances and furniture that has suffered significant damage. For instance, the drywalls and carpet may absorb too much moisture making it difficult to remove completely. In that case, replacement is a must to prevent bacteria and mold growth.

3.     Decontamination

Decontamination is the next step in the restoration process. After drying out the water in your home and replacing damaged things, a water clean-up and sanitation is carried out. This is necessary to ensure that your home is completely clean and safe from contamination. Antimicrobial products are applied to ensure that all organisms which could harm you later on are eradicated during the cleanup process.

4.     Restoration

After the drying and decontamination, the next step is restoration which involves making necessary repairs in your home. If structural repairs are required you may need to hire a general contractor as restoration services may not be able to make those repairs. After restoration, mitigation steps are recommended such as installation of roof gutters to prevent water damage in the future.

Water damage restoration is something which must be addressed quickly and effectively. Drying your house and making the repairs after water damage can be such a daunting task. As you can see, the process of water damage restoration can be overwhelming if you do not have professional help.

If you suffer water damage, you should always call professional water damage restoration services to restore your home otherwise consequences can be fatal.

To seek professional help with water damage restoration, contact Superior Restoration as their team of technicians will treat the restoration on your home with the highest level of professionalism.

2017 Boys & Girls Clubs of Southwest County – Event

We're all about giving back to the community and helping out our local business in any way we can.

We attended the 2017 Boys & Girls Clubs of Southwest County event ( OKR 2017 60's Motown Gala & Fundraiser) and were the largest single contributor to the boys and girls club! We're a big supporter of the Boy's and Girl's club and what they do for our community and our kids.

If there is an opportunity for us to help the community or help your business grow, we'd like to know! Please reach out and contact us!

 

All proceeds donated to the Boys & Girls Club of Southwest County
#SuperiorRestorationInc
#RestoringHomesRestoringLives

What to do if you are experiencing a fire damage loss

The Fire Service may be gone but without proper immediate response, the real damage and impact to homes and business can linger for years. To get your residential or commercial property back to its pre-loss condition requires professional restoration services. This is not the job for a do-it-yourself property owner or a fly-by-night contractor. Smoke and odor restoration can be very complex and troublesome in ways only a certified restoration firm can handle. Long term Real-Estate records can flag properties in impacted areas and if  property owners cannot provide documented professional mitigation service records, the value of property can be adversely affected further increasing the devastating costs.  

 
In the wake of a fire that has covered homes with smoke and ash, it’s important to begin clean up as soon as possible in order to prevent permanent damage or discoloration from soot residue. A Certified restoration firm like superior restoration can assist in restoring all types of property. additionally, insurance company's are inundated with claims and a certified firm can provide the insurance carrier with proper industry specific documentation to assist the claims process effectively and timely. Superior Restoration sites the IICRC best practices below and can perform the following important clean up work:
 
  • Full assessment of the damage to impacted property, much of the effects of smoke and soot are not always visible, only the odor.
  • Ventilation of affected structures requires more than just box fans and open windows, this can further impact a home or business worsening the odor.
  • Clean from top to bottom. Start with the ceilings, walls and fixtures, and work your way down to the contents of the room, then to the floor utilizing chemical and soot sponges with proper solutions created specifically for the acidic resinous nature of soot and ash.
  • HEPA Vacuum floors and upholstery, properly designed industrial vacuum's contain contaminated soot and ash so they are not exhausted back into the air.
  • Some draperies, clothing and machine-washable items may be specially laundered using a mild alkaline cleaner to neutralize the acid in the soot. Fine clothing should be dry cleaned by a fire restoration certified dry cleaner. The local dry cleaning shop does not have the equipment or expertise to clean clothing items safely and effectively.
  • Most exterior walls (brick, stone, wood, paint, siding) and eaves can be cleaned by pressure spraying with an acid neutralizing detergent, agitating soot with a soft-bristled brush, pressure washing from bottom to top, then rinsing from top to bottom.
  • Check with your insurance company to see if smoke damage from outdoor sources is covered by your policy, a certified firm like Superior Restoration can assist with the claim process.
  • If the fire has warped or distorted structural elements of a building Superior Restoration, also a licensed General Contractor, can  asses the damage and perform repairs.
Professional restoration technicians know that damage increases and restoration costs escalate the longer neutralization, corrosion control and cleaning is delayed. When homeowners prolong the restoration of their home, they extend the effects brought on by the smoke exposure. The following is a timeline of the effects of fire and smoke on a home.

Within Minutes: Acid soot residues cause plastics to yellow; small appliances located close to the source of combustion discolor; highly porous materials (marble, alabaster) discolor permanently.

Within Hours: Acid residues stain grout in bathrooms; fiberglass bath fixtures may yellow; uncoated metals tarnish, counter tops may yellow; finishes on appliances, particularly refrigerators, may yellow; furniture finishes may discolor.

Within Days: In time, acid residues cause painted walls to yellow permanently; metal corrodes, pits and rusts; wood furniture requires refinishing; vinyl flooring requires refinishing or replace­ment; clothing becomes soot stained; upholstery stains permanently.

Within Weeks: Restoration costs escalate tremendously. Synthetic carpet fibers may yellow or discolor permanently; silver plate is corroded permanently; glass, crystal, china may require replacement due to severe etching and pitting caused by prolonged exposure to acid soot residues.

Cleaning up soot residue must be done as quickly as possible. During combustion, soot residue and volatile vapors are carried by rising and expanding air to surfaces throughout a structure, and are deposited. This process occurs repeatedly until combustion ends, with soot residue building up on surfaces layer by layer. By the time restoration technicians arrive, lacquer-like soot residue may be quite difficult to dissolve and remove.

In addition to removing residue, ridding your home of its smoky odor is necessary. Professionals use this four-step process to remove odors:

  • Remove the source of the odor, as possible, including unsalvageable debris that contributes to odor generation and recontamination of cleaned and deodorized areas.
  • Clean salvageable surfaces and items to physically remove odor-causing residue.
  • Chase remaining odor with an odor counteractant. In the case of smoke, create a deodorizing fog or gas that seeks out and combines with odor-causing substances.
  • Seal salvageable surfaces that are inaccessible or slightly scorched, not only for aesthetic purposes, but primarily to encapsulate odor and prevent progressive recontamination.

Understanding the effects of a fire can help homeowners evaluate the damage to their home. By learning more about residue clean-up and deodorization after a fire, you can minimize the need for costly repair. Fire and smoke restoration experts can help you return your home and furnishings to a “pre-loss” condition.

On Our Way To Texas!

Texas was hit hard this year during this hurricane season by Hurricane Harvey which left millions of people without homes, and their lives were torn apart. The aftermath of Hurricane Harvey is truly devasting, and being on-site of it all, has left us speechless.

 

Superior Restoration has mobilized from Southern CA. We have emergency services crews and a full complement of equipment to provide rapid-response damage mitigation for commercial or residential buildings in TX. We have a committed team behind us with the experience and compassion needed to make a difference

Call our 24/7 Dispatch Center at (888) 838-1109