How Do You Choose The Right Restoration Company?

4 Tips for Choosing the Right Water Damage Restoration Company

None of us ever consider the possibility of a burst pipe, flooded basement or other water damage reckoning our home or buildings. But when such damage occurs, it can create serious issues. As a homeowner or manager of a commercial building, it is important to consider hiring a professional water damage restoration company to prevent the damage from getting worse.

But with so many restoration companies out there and each one claiming to be the best, it can be hard to choose the one that will provide quality service. Here are a few tips to help you choose the right water damage restoration company for the job.

1.     Check for Certification

Remember to always hire certified professionals for restoring your home or commercial building after water damage. Look for a company that is certified by Institute of Inspection, Cleaning and Restoration Certification (IICRC).

IICRC promotes high standards, ethics, advance communication and technical proficiency amongst restoration services. Hiring an IICRC certified water damage restoration company will ensure that you are dealing with professionals who comply with highest industry standards.

2.     Focus on Price and Recommendations

The decision of choosing a water damage restoration company should not be solely based on recommendation from an insurance company or on the quoted price of restoration.

You should ask your friends and neighbors about recommendations and suggestions to know which firm stands out in the restoration work. Online reviews can also help you in knowing about the restoration company with which customers are satisfied.

You may choose a restoration company on the basis of a low price. But, keep in mind that low prices would normally indicate that the restoration company does not utilize modern tools and techniques to perform restoration work.

3.     The more Services the Better

Ideally, you should choose a restoration company that not only offers water damage restoration services but also provides other services such as mold damage remediation. Mold remediation is an important part of restoration work and any reputable restoration company should provide this service.

If you find a restoration company that is only offering simple restoration and clean up, it is a sign that the company does not have the right skills and expertise in handling the restoration process.

4.     Emergency Services

The key to effective restoration after water damage is a quick response. It is important to look for a water damage restoration company that is operational 24/7 and provides emergency services. Water damage can strike at any moment without warning. If a restoration company is not providing emergency services, it means that they cannot be trusted with the restoration process.

If you are searching for a water damage restoration company that can guarantee you highest quality work, get in touch with Superior Restoration. Superior Restoration not only provides water damage restoration service, but also offers mold damage and construction services to ensure that your home or commercial building is fully restored after water damage.

 

 

 

 

 

 

Frequently Asked Questions From Home Owners About Water Damage

Homeowner Questions and Answers about Water Damage Restoration

When homeowners suffer from water damage, the experience is often distressing. Many homeowners have no idea what to do when water damage hits their home, and they start panicking. This panic often results in more damage as they fail to contact professional water damage service providers who can save their home from getting wrecked.

Being familiar about the causes of water damage and how it can be handled can help you overcome the damage more effectively. Read the questions and answers below to learn about water damage and how you can handle it by contacting professional water damage services.

Q.1) What are the causes of water damage?

Water damage can result from many different causes. Sometimes water damage occurs because of your own negligence. For example, leaving the water taps open, not repairing leaking pipes or not paying attention to plumbing problems. Other times, the cause is uncontrollable. For example, floods, heavy storm and rain, appliance malfunctions or sewerage backup that can result in massive damage.

Q.2) What are the dangers of water damage?

Water damage that results from flood, heavy rain or sewerage backup can be very dangerous as it contains harmful contaminants like bacteria and other microorganisms. If the water is not dried up within 24 hours, mold spores begin to grow which are harmful to your health.

Q.3) What to do if water damage occurs?

In case water damage occurs in your home, you must immediately contact a water damage restoration company. Don’t wait around as the damage can become worse if the water is not dried up quickly. You must also contact the insurance company and file the claim as delaying it can make the process complicated.

Q.4) Why should I not handle water damage on my own?

Restoring you home after water damage is not a simple task and only certified professional can handle the job effectively. You don’t have the advanced equipment and tools that are required for proper cleanup and drying. Moreover, dangerous microbes and bacteria linger in the standing water which can lead to serious health problems if you attempt to restore your home on your own.

Q.5) How will certified professionals deal with water damage?

The professional technicians from a water damage restoration company will first assess the problem and then plan accordingly to perform restoration work. They’ll remove all the damaged materials from your house and then start the cleanup and drying process. They will also disinfect the areas which have suffered water damage to eliminate any mold that may have grown.

After cleanup and drying is complete, they’ll put everything back the way it was and repair any damage to make your house perfect again.

Q.6) Is water damage covered under homeowner insurance?

There are certain limitations to your homeowner insurance with respect to water damage. Homeowner insurance will cover water damage if it is accidental or sudden such as pipe bursts, sewerage backup, etc. Water damage caused by your own negligence is not covered under homeowner insurance.

Water damage from flood is also not covered under homeowner insurance no matter what the source of the water is.

If you have more questions about water damage or need to connect with professionals for water damage restoration, get in touch with Superior Restoration as we specialize in water damage services.

 

 

 

The Categories and Classification of Water Damage

All You Need To Know About Water Damage

Water damage in the home can be a major problem and is considered a disastrous occurrence. Different types of situations can cause it to happen, for example, a pipe burst or a flood in your area. These different scenarios can cause different amounts of water damage.

However, you must be able to determine if one situation is more severe than the other. The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as IICRC, has set up guidelines to classify the liquid involved in damage and the level of destruction caused by water damage.

You must be familiar with these classifications to recognize the water damage in your home and act accordingly to restore the damage.

Categories of Liquid Involved

Category 1

Category 1 refers to liquid from a clean source such as tanks, tap water line etc. It will not cause illness but can quickly degrade into category 2.

Category 2

Category 2 refers to liquid that contains significant contamination and can cause illnesses or discomfort if ingested. Examples include dishwasher overflows, washing machine overflow or toilet overflow with urine.

Category 3

Category 3 liquid is also known as ‘black water’ and is grossly contaminated. Such water sources may carry pesticides, organic matter, regulated materials, heavy metals or toxic substances.

Classification of Water Damage

Class 1

Class 1 water damage is the least amount of water damage that can occur in your home. It only affects a small area and there is only little or no soft material absorption.

Class 2

Class 2 water damage involves a large amount of water with fast evaporation that affects an entire room, carpeting or cushioning. The water damages the wood grained materials in your home but the height of water remains below the 24 inch mark.

Class 3

Class 3 water damage refers to a situation when water has severely damaged the home. The damage could be due to overhead pipe burst. This can impact the safety of the people living in the home. If this scenario occurs, it is best to inform your insurance company since leaving it unattended can make the property unsalvageable.

Class 4

Class 4 water damage is labeled as specialty drying situations. This means that there has been enough liquid and time to saturate materials with very low porosity such as hardwood, brick, plaster, concrete and stone.

You must now understand that when you experience water damage, the longer you wait to begin dealing with the damage, the worse it can get. You should not allow the water to remain in your house as the risk of bio-hazard increases. In 2 to 3 days, category 1 can turn to category 2 and eventually even category 3 as bacteria begins to proliferate.

If you ever suffer from water damage don’t wait around and immediately call water damage restoration services. For the best water damage restoration services contact Superior Restoration as when it comes to the restoration process, nobody does it better than us.

 

 

 

 

5 Tips to Prevent Water Damage

Water damage is the number #1 threat to your home’s foundation. It can be an awful experience especially when you are not sure what steps you must take to address the problem. Leaky appliances, flooding and pipe leaks can happen when you least expect it. These situations can disrupt your home’s environment and water damage is the last thing you want to deal with.

Water damage hits the core of your house and eventually causes serious structural damage. You must prevent water damage from occurring to save the integrity of your home. Here’s how you can prevent water damage following five simple tips.

1.     Roof Check

Do a visual check of your roof at least twice a year to ensure that there aren’t any signs of deterioration. Check for curling, cracked or missing shingles as these can be early signs that your roof needs repairs. If not repaired, in case of rain, the water can come into your house from the damaged roof resulting in massive damage.

2.     Maintain Good Drainage

Poor drainage can weaken the foundation of your home, causing cracks and pathways through which water can enter. Clean your gutters regularly, otherwise, on a rainy day, a clogged gutter may send water spilling into the foundation of your home.

3.     Be Careful with Planting

Some plants and trees have very sturdy roots that go deep into the soil. If you are not careful with where you plant them, they’ll grow right into your drainage pipes, septic tanks and sprinkler system. Plan before you begin to plant trees to keep the water lines safe from the roots.

4.     Don’t Use Unclogging Chemicals

No matter how much you clean the sinks, clogs will eventually happen. Some people prefer using powerful drain cleaning chemicals to quickly get rid of the clogs. But what they do not realize is that these chemicals are eating away the pipes.

If you use chemicals regularly, you’re inviting water damage yourself. A drain snake is a good alternative to clear the clogs. They’ll get rid of any clogs without damaging the pipes.

5.     Test Your Sump Pump

If you own a sump pump, you should test it regularly to make sure that the check valve is functioning right and water is being pumped out of the sump pit and not flowing back in the basement.

To test the pump, fill the sump pump pit with water. This extra water should trigger the check valve and pump should turn on and start pumping water out. If the pump is not working fine, have it fixed to prevent massive water damage.

If you follow these simple tips you can avoid potential water damage in your home. But, sometimes, despite all your efforts, water damage may still occur due to unforeseen circumstances like a flood.

In case that ever happens, contact Superior Restoration as their technicians can provide emergency restoration services to handle water damage in your home.

 

 

 

 

 

 

 

 

What is the process of restoring my home after a water damage?

If you ever have an unfortunate encounter with water damage in your home, do not despair. There are professional water damage restoration services that can help you navigate the devastating event and restore your home to how it was before the damage.

However, it is important to have some idea on what to expect from the restoration process since sometimes it can be as simple as drying the home or as complicated as repairing the entire roof of your home. This article entails 4 important things that you must know about water damage restoration. Read on to become familiar with the restoration process.

1.     Water Cleanup

Water cleanup after the damage involves various steps. First the technicians from water damage restoration service will examine the house to assess the damage, and then they’ll come up with a plan. A plan is absolutely necessary to ensure that all the steps of the restoration process are incorporated.

For example, the technicians will need to ensure that the electrical wirings are not interfered with if there is no damage in them. Everything is done according to the structured plan to ensure sound restoration process.

2.     Drying Out

After the water has been removed from your home, the next step is drying.  You may need to replace some of the appliances and furniture that has suffered significant damage. For instance, the drywalls and carpet may absorb too much moisture making it difficult to remove completely. In that case, replacement is a must to prevent bacteria and mold growth.

3.     Decontamination

Decontamination is the next step in the restoration process. After drying out the water in your home and replacing damaged things, a water clean-up and sanitation is carried out. This is necessary to ensure that your home is completely clean and safe from contamination. Antimicrobial products are applied to ensure that all organisms which could harm you later on are eradicated during the cleanup process.

4.     Restoration

After the drying and decontamination, the next step is restoration which involves making necessary repairs in your home. If structural repairs are required you may need to hire a general contractor as restoration services may not be able to make those repairs. After restoration, mitigation steps are recommended such as installation of roof gutters to prevent water damage in the future.

Water damage restoration is something which must be addressed quickly and effectively. Drying your house and making the repairs after water damage can be such a daunting task. As you can see, the process of water damage restoration can be overwhelming if you do not have professional help.

If you suffer water damage, you should always call professional water damage restoration services to restore your home otherwise consequences can be fatal.

To seek professional help with water damage restoration, contact Superior Restoration as their team of technicians will treat the restoration on your home with the highest level of professionalism.

On Our Way To Texas!

Texas was hit hard this year during this hurricane season by Hurricane Harvey which left millions of people without homes, and their lives were torn apart. The aftermath of Hurricane Harvey is truly devasting, and being on-site of it all, has left us speechless.

 

Superior Restoration has mobilized from Southern CA. We have emergency services crews and a full complement of equipment to provide rapid-response damage mitigation for commercial or residential buildings in TX. We have a committed team behind us with the experience and compassion needed to make a difference

Call our 24/7 Dispatch Center at (888) 838-1109

Dishwashers, washing machines and water damage

Of all the appliances in your kitchen your dishwasher is often the most disappointing. Unless you have a new top of the line model you probably have the dishwasher that came with the house. Generally speaking leaves are serviceable machines but no Phoenix's. When a dishwasher is functioning properly it can save you a great deal of time and effort. Generally however, dishwashers seem to fail in their one and only task. After a long session of washing the dishes you open up the washer only to find that the dishes are by no means clean. What causes this?

One reason for dishes to come out of the dishwasher dirty is that the water that is being used to clean them is itself dirty. If your water is high in mineral content and you do not have a salt water filter then your dishes may be caked in a white powdery substance. These are harmless minerals found in the water being pumped to your home but it is not aesthetically pleasing. This can be cured by the purchase and installation of a saltwater filter system.

Dishwashers also have an unfortunate habit of overflowing, though this is usually due to human error. In a vain attempt to make your dishwasher perform the function for which it was intended you may put too much soap in it. After a very short while the dishwasher will start to foam up and the soap will escape, usually onto the kitchen floor. If not dealt with quickly this can lead to long-term water damage. Sometimes doing things the old-fashioned way, washing dishes by hand, is the right way to go.

One of the greatest potential sources of water damage in your home is a washing machine. Most people use them at least once a day sometimes more and when they stop working they can often start leaking. It's recommended that you replace your washing machine every 5 to 7 years though most people hang on to them for longer. A new model washing machine, with regular maintenance, can last quite a long time but for those older models it may be time to get rid of it. The parts begin to wear down and the pipes leading to and from the washing machine start erode to breakdown. Oftentimes the parts required to fix the washing machine cost nearly as much as a new one.

Another great way to prevent potential water damages to listen to what your washing machine is telling you. If you notice the parts are starting to wear down and something is not acting like it should it may be time to either replace apart or replace the unit. The possible damage from even a very small leak on a washing machine that is run every day can lead to gallons of water seeping out. Another thing to avoid is frequently moving the washer. If you are constantly moving it back and forth putting stress on the pipes leading from it to the wall they may start to crack.

An excellent way of preventing the pipes connected your washing machine from breaking down is to replace them with braided steel supply lines these are much less likely to fail over time. The key to preventing water damage when it comes to washing machine is constant vigilance.

Detect mold due to water damage in 6 easy steps

Mold is a tenacious Fungus. Given a chance it will find a place to grow in your home. Mold prefers dark moist places such as under the sinks and underneath showers. The trouble with mold though it sometimes it grows in unexpected places. Here are some tips to help you detect if mold is present in your home.

  1. seek out the mold
    Check for visible signs of mold growth. Molds may appear in colors such as gray, white, black, or green. Black mold, stachybotris, is especially dangerous. On no account touched the mold barehanded.
  1. Smell the mold
    A mildewy or moldy smell is a strong indication that mold is present. This will give you a general idea of whether mold is to be found.
  1. Flooding or Leaks
    If you experienced flooding or found a leak that has been there for some time, there is a strong possibility that you will have mold growth because mold thrives in moisture. If you discover slowly leaking pipe take steps to stop the leak.
  1. Humidity
    Generally when it’s cold, there is an excess of moisture. Excess humidity in the environment can cause mold growth.
  1. DIY Kit
    Use a Do It Yourself Kit to test for mold only after you have done a thorough visual investigation. If you do not fell comfortable doing this it is best to seek the advice of a professional.
  1. Hidden Mold
    Hidden molds are particularly hard to find. However, if you smell a stale mildewy odor or have allergic symptoms when close to a source with no visual mold, this may be a clue that there is a hidden mold source.
  1. Call For Assistance
    We strongly recommend that you hire a mold remediation company to determine if you have a mold issue. A simple air quality test can determine if you have mold by measuring the number of spores in your air.

If you are aware that you have a mold problem, then we recommend that you take steps to remediate your mold issue to avoid future health issues and further mold growth.

Dealing with water damage – The tips an tricks

When water damage cannot be prevented it must then be dealt with but the question remains, what you do now? Were wanted done with the source of the water and you've called in a water damage restoration company to do the work it's up to you to start the insurance claims process. Here are some helpful hints on how to deal with the water damage and to go about starting your claim.

  • As soon as you discovered standing will identify the source and deal with it as soon as possible. You will want shot of water to the affected area and move anything you do not want to damage.
  • If there are any items in a pathway that are likely not been damaged yet you want to move those as fast as possible.
  • Any items that have been sucked by the water you will want to remove this possible if not leave them in place.
  • After calling in a water damage restoration company you may want to try and remove the warm yourself using a vacuum cleaner that is designed to suck up water.
  • Once you've called the water damage restoration company you want to take pictures of everything! The more documentation you have asked what has been damaged the more likely you'll be able to claim for that damage and your claim will not be contested.
  • Keep receipts for any work performed and any costs that have been incurred by the water damage these will come into play later.
  • At this point will want to begin the claims process. Many people think start dealing with the claim when you found that there is water damage but it is much better to have a water damage dealt with first and then start the claims process. If you wait too long the damage will get worse and it will end up costing more.

Everything breaks down over time. Whether it is our bodies or the very house that we live in time is the great killer of all things. When it comes to appliances, hoses, pipes, conduits, sinks and all other plumbing apparatus in your home entropy spares none of this. It is a fact of the universe that order will descend into disorder if given enough time. Then comes the plumbing of your home how can you prevent its eventual decline? Follow these steps.

Sometimes the best thing you can do is replace the damaged item. If a pipe for example is damaged beyond repair the only thing you can do is replace it. When it comes to planning and the practical place is a poorly patched repair will cost you more than a replacement in the long run.

Sometimes you are able to repair the damaged item. In this case a well thought out and enacted repair may be able to deal with the issue perfectly well. A damaged pipe may be repaired and may serve you well for years to come.

Sometimes an item was damaged before by water and is now able to be restored to its former glory. In cases like this be sure you aren't taking on project that is doomed to failure. Sometimes you can restore wooden flooring that has been water damage and sometimes it is far too far-gone to be restored. Pick your battles well.

Water damage does not have to be the end. With careful planning and the relevant knowledge you can reverse or even eliminate the effects of water damage on your life.

Dealing with water damage – claims and companies

Unfortunately by the very nature water damage happens unexpectedly. Since water damage seemed like such a rare occurrence to us were not always prepared for it when it happens and we may not know where to begin when filling out an insurance claim. Here are a few key things to keep in mind.

  • You must endeavor to stay calm while filling out this insurance claim. You don't want to wait too long before you fill out the claim but because it is so important you do not want to rush it. Also the initial shock and horror of finding your house destroyed may cloud your judgment. It is much better to sleep on the idea and file a claim at a later date.
  • This is the time you want to review your coverage policy. You may have been under the impression that your home is covered for this type of damage or that type of damage but you're not sure. This is the time to talk to your agent and have him explain exactly what is covered and what is not and if you have the policy in front of you he can point out the salient details.
  • This is a very important point, record as much video and documentary evidence of the damage as possible. The more pictures you take, the more information you gather, the more likely you are to have everything that you need to be fixed completed. It also helps immensely if your insurance questions one of your claims. If you can present pictorial evidence they will find it hard to refute your claim.

There are people who when confronted with a difficult situation like flooding all water damage will instantly seek out the appropriate business to aid them in cleaning up. They make the call, provide the relevant information and wait patiently while a professional water damage restoration company brings their home or business act with full glory. This article was not written for those people.

This article was written for those who have a passion for doing it yourself. If you are the sort of person who believes that when you have a flooded basement all you need is a shop wet vacuum and enough do spare time to get the job done and you will have your basement back to the way it was in no time, this article was written for you.

If not dealt with properly the excess moisture from water damage can cause structural damage and of course mold growth. Dealing with water damage is no time to start cutting corners and time to do the work yourself. You may deal with the main issue, the water, but without the relevant knowledge of what to look for subsequent issues that water caused will haunt you.

Hiring a professional water damage remediation company is the best way to ensure that you receive the best possible solution to your problem. This company will ensure that the moisture content of the affected area will be dried to be established drying standard and not just that it looks right or feels dry. This will save you, the homeowner, a great deal of money on potential future repairs caused by excess moisture and the mold. Don't be a hero; your future peace of mind is at stake.